How long does shipping take?
Processing takes 1-2 working days, and delivery within the United Kingdom usually takes 1-3 working days — so around 2-5 working days in total from when you place your order. More details can be found in our Shipping Policy.
How do returns work?
You have 30 days to return your order. Simply contact our customer service team at support@madisonfashion.co.uk. More details can be found in our Returns & Cancellation Policy.
Which mattress size is right for me?
Every product page includes details on firmness and material. If you have questions about the right size (e.g. 90x200, 135x190, 150x200 cm), our customer service team is happy to help.
What payment methods do you offer?
The payment methods actually available at checkout are shown to you directly during the payment process. More details in our Payment Policy.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. You can also find all the information on our Order Tracking page.
Questions? Contact us.